By Alex Nordman-Becker and Steve Mumford
University of New Orleans

Intergenerational collaboration in evaluation creates space for young and emerging evaluators to help shape the evaluation field. While experienced evaluators bring years of knowledge and training to evaluations, young and emerging evaluators hold potential to challenge norms and find innovative approaches guided by their lived experiences. This blog explores the reflections of a New Orleans-based evaluation team navigating the benefits, challenges, and lessons learned as a multigenerational team.
Learning through community partners
Alex met Steve through her doctorate programme because of her interest in community-based evaluations. Steve became her advisor and engaged her as a graduate research assistant supporting his evaluation work. Together, we worked on a year-long evaluation for the New Orleans Youth Master Plan (YMP). The New Orleans YMP is a 10-year plan created through the New Orleans Children and Youth Planning Board (CYPB), a planning board made up of community members and staff who work to drive change that improves outcomes for children and youth in Orleans Parish from birth to 24 years old. Throughout this evaluation, we benefitted from the youth-centered values of the client and programme, which constantly reminded our team to listen to youth voices and respect their expertise.
Our intergenerational evaluation experience
Alex: Finding my voice as an emerging evaluator
As a young and emerging evaluator working on my first evaluation project, I felt thrown into deep water and I had not yet learned to swim. I was fortunate to have in Steve a mentor who created space for me to discover my own rhythm. Mentorship is an important piece to intergenerational collaboration but must be intentional as it can reinforce unequal dynamics where mentors hold knowledge to impart to the mentee and the mentee is to learn and absorb the teaching. This model of mentorship dismisses the experiences and expertise that the mentee could bring to the relationship. In contrast, youth mentorship in evaluation is a shared journey where values transcend knowledge transferred and that focuses on the growth, support, and relationships built. Mentorship also has the potential to be transformative where the mentor and mentee learn and gain new experiences from each other.
My experience with Steve and the YMP evaluation embodied what transformational mentorship can look like. Receiving a master’s in clinical mental health counseling focusing on children and youth, I found I had skills that applied to evaluation like building rapport and facilitating groups. Steve showed genuine respect and interest in my experiences in counseling and being a young person. I felt comfortable challenging Steve at times to consider the deeper incorporation of youth, driven by my counseling experiences.
A challenge I experienced while working on our multigenerational team was feeling limited at times to only speak to the youth pieces of the evaluation.
A challenge I experienced while working on our multigenerational team was feeling limited at times to only speak to the youth pieces of the evaluation. For example, I lead the youth focus group, but Steve took the lead for adult interviews. Although we were a multigenerational team, intergenerational collaboration was limited by primarily working with participants that reflected our age groups. This generational divide was also reflected in our evaluation findings, where both youth and adult YMP members noted that they also wished for more intentional intergenerational collaboration within the organization such as joint youth and adult board meetings.
Steve: How I learned from Alex
I’ve been working in the evaluation field for more than 15 years and have conducted a wide variety of evaluations in different teams. However, prior to evaluating the YMP, I had never considered how to intentionally collaborate across generations within evaluation. As an educator, I believe strongly in nurturing and supporting emerging evaluators. But I also slip into my role as a professor and the power dynamics that carries with it, engaging young people in a more instructional manner as opposed to on equal footing. The YMP’s emphasis on honoring youth voices, and my experience working with Alex, changed all that.
Throughout the YMP evaluation, I saw first-hand how Alex’s positionality as a young person and emerging evaluator benefitted our team. For instance, Alex was able to more quickly build rapport with the youth participants in our evaluation and encourage candor, as she did when conducting a focus group with youth leaders. Alex’s contributions extended beyond our team’s interactions with youth, though, and offered a fresh perspective on all aspects of the evaluation.
The collaboration became a trusting two-way relationship that provided constructive feedback, benefitting both of us.
At the same time, our team contended with a constant gravitational pull towards deference to age and experience, in part because of our location within a university. I was addressed as Dr. Mumford, even by Alex, while she was addressed by her first name. When we presented our findings, despite our careful efforts to divide sections between us, I found myself talking over her at times to reiterate points I thought needed emphasis. I had to reflect on these experiences and acknowledge where I had fallen short, and Alex helped me do that. The collaboration became a trusting two-way relationship that provided constructive feedback, benefitting both of us.

A lesson in intentionality and balance
Multigenerational teams face the challenge of not falling into the old patterns of adultism that shape our society. There needs to be a more equal and fair division of labour but also support and learning opportunities for the emerging evaluator. Intergenerational collaboration requires a careful balance that is easier said than done within all of the contextual constraints.
To young and emerging evaluators, be confident in knowing you have experiences that add value to evaluations. Communicate your needs to mentors and team members, from leading interviews to adding your own knowledge based on lived experiences. To older evaluators, realize that your younger colleagues have important perspectives to offer if you step back and listen. Intergenerational collaboration allows for two-way mentoring, where the mentor can learn from the mentee in return.
Evaluations face challenging constraints, such as pressures around time, resources, and client expectations. These pressures can have the side effect of privileging expertise and professional experience and deemphasizing opportunities for two-way mentorship and intergenerational collaboration. However, if we make space for younger colleagues to shine, supporting them along the way, we become a stronger team.

Alex Nordman-Becker is a young and emerging evaluator from New Orleans, LA. Alex is currently pursuing her PhD in Justice Studies at the University of New Orleans with a focus on youth-focused evaluations and Youth Participatory Action Research (YPAR). She also serves as the data manager/lead analyst for the New Orleans Children and Youth Planning Board. Connect with Alex on LinkedIn.

Steve Mumford, PhD, is a tenured Associate Professor of Political Science at the University of New Orleans, where he directs the Master of Public Administration (MPA) program and served as founding Coordinator of the PhD in Justice Studies. He recently co-edited the Research Handbook on Program Evaluation with Kathryn Newcomer.
Disclaimer: The content of the blog is the responsibility of the author(s) and does not necessarily reflect the views of Eval4Action co-leaders and partners.
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